Before you connect.

For eligible connected and Nearby buildings, order online in three steps:

1. Check your building. Enter your address in the availability checker to confirm eligibility.
2. Choose your bandwidth. Compare the speeds and monthly prices. You can start with “Not sure yet” and choose after checking your building.
3. Review and order. Add your company and contact details, plus your floor or suite. Review the price and service terms, accept the terms and click Place order. A preferred installation date is optional.

There is no payment at checkout. The initial 12-month term begins when service is installed and ready for use, followed by month to month service at the same monthly price. Stealth invoices only after service is installed.

Eligible Nearby office buildings can place a conditional order. It remains survey pending while we confirm feasibility, the route and timing. A specialist follows up within one business day. See how Nearby connections work and the standard installation fees.

You may cancel a standard installation before service is installed and ready for use, with all charges waived. Special construction requires separate approval before work begins. For cancellation of approved special construction, speak with Stealth management about the payable portion for work already performed.

Review the online service order and Terms of Service (opens in a new window)↗. An availability review or connection inquiry does not place an order. See what happens after you order.

Enter your New York City address in our availability checker. It checks our building list and nearby fiber routes. If your building is eligible for online ordering, choose your bandwidth and review the price and terms before placing your order.

You can also browse the building directory, which searches connected and Nearby locations together. Search by address or building name and filter by borough. Results marked Connected have Stealth fiber; Nearby locations require address verification and a site survey. A listing does not confirm online ordering eligibility; the checker verifies your address and next steps. On a Nearby property page, choose Order Stealth Fiber to start.

You can choose “Not sure yet” when checking an address, then select a speed before ordering. The checker includes bandwidth guidance to help you compare the options.

Yes. If your browser and assistant support WebMCP, your assistant can help fill selected availability, inquiry and order forms on this website. In the building directory, it can prepare your address or building-name search and borough. The default search includes connected and Nearby locations together.

You review the details and submit each form yourself. For orders, review the monthly price, installation fee and service terms, accept the terms and click Place order when you are ready. Nearby orders use the standard Dedicated Internet installation fee for your chosen bandwidth. Feasibility and timing remain subject to a site survey; special construction charges or changed prices need your separate approval.

Use the checker’s manual availability review form to send your entered address and contact details. Our team will review the location and follow up using the details you provide.

This sends an inquiry rather than an order. Service availability, pricing and an installation date still need to be confirmed.

Browse Nearby buildings in the directory for properties with office space identified from NYC records, our fiber routes and confirmed On-net buildings. Use the address search, borough filter and result pages to find your location. Conditional ordering uses a 5,000-foot preliminary screening range from approved routes or confirmed connected buildings. This screening does not confirm a practical construction route or service availability.

Where the checker offers it, you can choose your bandwidth and place a conditional online order. Your confirmation says survey pending. A specialist follows up within one business day to discuss the site survey and next steps. The standard Dedicated Internet installation fee for your selected bandwidth appears in the order review. The survey confirms feasibility, building access, the route and schedule. Special construction charges or changed prices or terms require your separate approval before work begins.

The connected-building $750 installation offer and five-business-day installation commitment do not apply to Nearby orders. No payment is collected at checkout. You can withdraw while the survey or your approval is pending without a service or installation charge. Read the conditional service order terms (opens in a new window)↗.

Other addresses can still request an availability review. For requests of 10 Gbps or more, engineering can review longer builds, including beyond 10,000 feet.

For buildings already connected to Stealth, we complete in-building installation within five business days of your order, or on a later date you prefer.

A Stealth specialist will follow up within one business day to confirm your installation schedule and coordinate building access.

• Additional work: typically 1–2 weeks, subject to a site survey and building access.
• Special construction: about 30 days; extensive projects may take up to 90 days from start to finish.

Most installations do not require new construction. A new dedicated pathway or site conditions may require it. Share your address and preferred service date so we can confirm the plan for your location. The connected-building installation commitment does not apply to locations awaiting availability or construction review.

Send the property address and a building management contact to sales@stealth.net. We will discuss the survey, access and construction needed to bring Stealth fiber into the building and reach the service location.

Owners can start a building entry and riser project before a tenant orders service. There are no building access or riser fees. New construction costs are confirmed after a building survey.

Explore fiber infrastructure for property owners and managers.

Send a move request with your current and future service addresses and a contact for the new location. Our team will arrange a site survey and discuss your move. Moves typically take about two weeks; timing depends on the survey, building access, service availability and scheduling. The one-time installation fee is $750.

Stealth installs and tests your new connection while your current service stays in place. An engineer tests the fiber, checks your new IP addresses and verifies throughput before you move traffic.

Your IT team then moves your router or firewall to the tested connection and updates its address settings. Any additional changes depend on your network configuration. See how the switch works.

Yes. Pop-Up Fiber is for temporary event and production connectivity. Send your venue address or coordinates, setup date, event dates and bandwidth requirements. Availability and the installation plan are specific to the venue and engagement.

City of Connections is a visual celebration of the New York businesses and buildings we connect. Explore an artistic view of the city, inspired by Stealth’s fiber network and the places we serve.

Explore City of Connections →

Dedicated Internet generally offers committed capacity over a defined part of the connection. Shared services use capacity that can be shared among customers. The right choice depends on your applications, performance needs, budget, and the provider’s terms.

Our dedicated vs. shared Internet guide explains the tradeoffs and offers questions to ask providers.

Our Dedicated Internet buyer’s guide explains bandwidth, SLAs, resilience, equipment, and installation. It includes a bandwidth calculator for an approximate starting point.

Your optical access channel into Stealth’s network is reserved for your business. Other customers do not share that channel. Dedicated Internet provides symmetric capacity with a 1:1 load factor and a dedicated optical wavelength.

See how dedicated access works and the specifications for capacity, interfaces and routing options.

Dedicated Internet is symmetric: the upload and download rates are the same. There are no data caps.

This makes upload capacity part of the connection plan for cloud backups, media transfers, live production and other demanding workflows.

Our business bandwidth planning guide covers busy-hour use, upload and download, meetings, VPNs, cloud applications, AI, and large data transfers.

Start with the applications you use, the number of people using them at once and the size and frequency of data transfers. Include cloud workloads, backups, video, production traffic and expected growth.

Dedicated Internet options range from 1 to 800 Gbps. Our team can help you compare the capacity and interface requirements for your location. View the price schedule.

Choose the service around the endpoints and the network you want to operate:

• Transparent LAN provides private Ethernet connectivity between locations, with speeds from 10 to 800 Gbps. View the price schedule.
• Cloud Connect offers Layer 2 Ethernet or Layer 3 IP delivery for cloud connectivity, with private and public peering to providers.
• Dark Fiber is for organizations that want to light and operate fiber using their own optical equipment.

Stealth reaches the listed providers through private and public peering. Layer 2 Ethernet and Layer 3 IP describe service options; your proposal confirms the provider, region, handoff, routing and any access required to private cloud resources.

A listing does not establish access to a private VPC or virtual network. The latency SLA applies to defined network endpoints within NYC; it does not measure application response time or promise the same latency to every cloud region. Review the provider options.

Your router or firewall connects to the service handoff. Dedicated Internet supports copper or fiber Ethernet interfaces; the interface and optics need to match the ordered capacity and your equipment.

Tell us your router or firewall model and interface requirements when planning the service. We can confirm the handoff for your installation.

Yes. Dedicated Internet supports static IPv4, native IPv6 and dual stack operation. Share your addressing requirements so the allocation and configuration can be confirmed for your service.

Dedicated Internet supports BGP4/BGP4+, multihoming assistance, link aggregation and jumbo MTU. Include your routing, capacity and interface requirements in the service discussion so our team can confirm the configuration.

See the technical specifications.

The Super Intelligence page shows IPv4 ICMP round trip measurements from Stealth’s monitoring location at 32 Avenue of the Americas in NYC to public AI chat and API endpoints. The chart shows five minute averages of successful recordings over the available five-day window.

Endpoints may resolve to CDN edges. These observations do not measure model inference or API response time. ICMP and TCP port 443 reachability are checked separately; an older successful recording does not establish that an endpoint is responding now.

Business Platforms shows network observations from Stealth NYC to public endpoints used by business applications, collaboration tools and cloud services. It presents ICMP round trip time, TCP connection duration and TLS handshake duration separately, over the available five-day window.

The TCP duration includes DNS resolution and connection establishment. The TLS duration also includes the handshake. These checks describe network connectivity; they do not establish that login, meetings, messaging or file transfers are functioning.

Check the recording time and each protocol’s status. A refreshed page can still show older observations. Missing periods remain gaps, and an older successful recording describes an earlier observation.

ICMP nonresponse alone does not establish an application outage. Median and p95 describe successful recordings, rather than uptime or availability percentages. The measurement pages explain their timestamps, sample coverage and stale data.

Yes. The public measurement feeds provide the observations behind Super Intelligence and Business Platforms without an account or API key. Read each feed at most once per minute.

The developer guide explains the feed URLs, timestamps, units, missing values and stale observations. Keep that context with any results you display or cite.

Ask what the connections share, including building entrances, fiber routes, data centers, power, and equipment. Plan how traffic will switch to the backup and test it regularly.

Our Internet redundancy guide explains what to check and the questions to ask providers.

Yes. Stealth support is available 24/7. Customers speak with live humans at all times, with no automated phone prompts or AI voice operator.

When you email support@stealth.net, our first human response is within 15 minutes of receipt, 24/7.

Call +1 212 232 2020 for support, or email support@stealth.net.

Stealth’s own field teams handle all repairs and maintenance.

Call +1 212 232 2020, email support@stealth.net, or send a support request. Include your company, service address, when the issue began and which services are affected. A callback number is helpful if available.

Note any equipment lights or recent changes, and leave passwords and credentials out of your message. Contact support before changing network settings or disconnecting equipment.

Latency is delay, jitter is variation in delay, and packet loss occurs when packets do not arrive as expected. Each can affect calls, cloud applications, and other work.

Our network performance guide explains these measurements and how to investigate them with ping, traceroute, MTR, and throughput tests.

Our Internet speed test guide explains how to prepare, choose a server, understand the results, and compare different test methods.

Yes. DNS helps devices find the services they need. A lookup failure can stop an application from connecting even when the Internet connection is working; other network or application issues can cause similar symptoms.

Our business DNS guide explains how to investigate problems, and our guide to choosing public DNS compares resolver options. Check with your IT team before changing DNS settings.

Note whether the issue affects one application or several, one device or the whole office, and wired connections or Wi-Fi. Check equipment power and record the time, symptoms and any error messages.

Share these details with support. Contact us before changing network settings or disconnecting equipment so we can help isolate the issue. Our slow Internet troubleshooting guide covers simple checks and optional tools for IT teams.

The network investigation record covers the latest 14 days of latency investigations to public AI endpoints. It brings together ICMP and TCP/443 path probes with available routing and interface evidence, and distinguishes observations, assessment and remaining uncertainty.

An anomaly or possible SLA event does not establish an application outage or contractual responsibility. Contact support with your circuit, destination and observation time; the public record does not replace a support notification.

Yes. Dedicated Internet can include the AI connectivity addendum for named API endpoints and chat websites measured from Stealth’s NYC network point. It defines latency targets and remedies for qualifying faults directly attributable to Stealth.

The addendum applies only when included in your signed Dedicated Internet service order. Public measurements do not measure model inference or API response generation.

The service level agreement sets out performance commitments and the applicable remedies. Review the agreement for your service, including how measurements and service credits are handled.

Published Dedicated Internet commitments are listed in the service level agreement section. Our guide to understanding Internet SLAs explains what to look for when comparing agreements. Contact support about an incident or the terms that apply to your account.

Stealth’s monitoring and protective measures focus on Stealth’s infrastructure. Customers remain responsible for securing their own firewalls, network equipment and systems.

The current security advisory explains the scope and provides secure reporting contacts for suspected activity.

First report the service issue to support@stealth.net. Include your company, service address, account or circuit identifier, when the issue began and the services affected.

Then send your credit request to billing@stealth.net, referencing the support case or original support email and the affected dates. Your applicable service agreement defines eligibility, credit amounts and deadlines.

For the AI connectivity addendum, customer notice to support is required before eligible degradation begins to count. A graph observation alone is not a credit request.

The AI connectivity addendum allows cancellation of the affected circuit without an early termination charge after five affected business days within a rolling 30-day period, where Stealth is directly responsible.

Each affected business day requires at least 60 cumulative minutes of verified qualifying degradation. The days do not need to be consecutive. The addendum must be included in your signed order, and its measurement and notice requirements apply.

First notify support@stealth.net about the service issue. Send a cancellation request to billing@stealth.net, referencing the support case, affected circuit and dates. Charges for service already provided remain subject to the agreement and applicable credits.

Your service fee is a flat fee per month. There are no equipment charges. Published NYC Dedicated Internet pricing starts at $850 per month for 1 Gbps.

Eligible connected and Nearby buildings can order Dedicated Internet online at the displayed monthly price. For other services or installations, your proposal confirms the applicable price and scope. Compare the services.

No. There are no taxes or surcharges on Stealth Dedicated Internet.

No. There are no building access or riser fees.

Installation is separate from the monthly service fee. Eligible online Dedicated Internet orders at buildings already connected to Stealth have a $750 one-time installation fee to your floor or suite, at any offered online speed.

The Dedicated Internet standard price schedule shows typical installation charges for quoted orders. The online offer is a separate case. For Nearby orders, the standard installation fee for the selected bandwidth is shown before you submit. The site survey confirms feasibility, the route and timing; any special construction charges or changed prices need your separate approval before work begins. Your proposal confirms the cost and scope for other installations.

The confirmation page shows your order status and an SC- order reference. Connected-building orders are accepted; Nearby orders show survey pending. We also send a confirmation to the email address you provide. Keep the reference for questions about your order.

Connected buildings: A Stealth specialist will follow up within one business day to confirm your installation schedule and coordinate building access.

Nearby buildings: a specialist follows up within one business day to discuss the survey and next steps. Your order retains the standard Dedicated Internet installation fee for the bandwidth you chose. The survey confirms feasibility, installation scope and schedule. Any special construction charges or changed prices require your separate approval before work begins.

You can request a preferred installation date when ordering, or leave it blank. The date is a preference until we confirm scheduling and building access. Billing begins after installation.

If you cannot find the confirmation email, check your junk folder and contact sales@stealth.net with the on-screen order reference.

For new service, contract questions or an upgrade, contact sales@stealth.net. Our team will explain the available options and terms for your location.

For a credit or disconnection, first make Stealth aware through support@stealth.net, then email the formal request to billing@stealth.net. Reference your support case or original email, service address, requested change and preferred date.

Your service order and applicable agreement define the terms for your account.